Our fleet offers different types of accommodation depending on our availability, starting from matrimonial, single (With supplement),
twin and triple (Except M/C Alya).
You can check the type of accommodation for each ship here:
Is it recommended to bring children to the cruise?
Galapagos is a wonderful place for all group ages; however, we consider a good age
for children from 6 years old, so at this age the children can enjoy a good experience
and have unmemorable memories on board.
We do not offer a babysitting service and you might consider that, according to
our itineraries and activities to do.
What kind of security measures do the ships offer? Is there an Emergency plan?
All our vessels comply with the Galapagos National Park security standards and certifications to sail the archipelago, including
an individual emergency plan on each ship.
Once the guests embark the ships, the captain and crew members will share the emergency
plan, along with a satellite phone to contact authorities in case of a major event.
What Includes and does not include in the cruise?
Airport assistance from Quito or Guayaquil in order to help travelers with logistic manners.
Once they arrive at Galapagos and after passing customs they will see
the National Park Guide with the yachts´ name banner ready to take
them to the shuttle towards the first activity depending on their
Transfers in Galapagos (Once guests arrive at Baltra airport our tour guide will be waiting in order to take them to the
We guarantee the same gender to share for solo travelers
All meals during the cruise
Naturalist Bilingual Guide (English)
If you need a special guide like bird watching/photographer or someone
who speaks in another language, ask our prices and availability. Service
for charters and FITs.
All visits & excursions according to the itinerary
Snorkel Gear (mask, tube and fins)
Kayaks and Paddle Boards without any additional cost
Unlimited purified water, coffee and tea
Soft drinks (only onboard the M/C Alya for departure dates from April 2021 )
Long Wetsuits (3mm)
Does not include:
Local flight to/from Galapagos (handling fee for not issuing with us US$ 60 per
Galapagos National Park Entrance fee
Galapagos Transit card
Services do not indicated
*Ask the options for solo travelers or triple accommodation supplements for groups.
Are the itineraries recommended for travelers with disabilities?
It depends on the type of disability that the guest has and the extent to which this disability would affect the activities
to do. People with serious mobility issues will find that Galapagos has rugged terrain,
no friendly and without access ramps at visitor sites, so the wheelchairs could be
damaged. Our fleet counts with comfortable and ample social areas and cabins; however,
the highlights of Galapagos is obviously the visit to the islands.
Is there a doctor on board?
Based on the Galapagos Port Authority rules, cruises up to 16 guests are not necessarily obligated to have a doctor on board,
however all our crew members are trained to assist travelers in any minor issues.
All our vessels have a First Aid Kit.
How can I contact a passenger while they are on the cruise?
Since there is no regular cell phone signal, if you need to contact your passenger, you can reach your account key manager
and we will make sure they receive the message.
Is there any noise in the cabins due to the engine?
The engine rooms are located on the lower deck, near to the social areas or rooms of service like the kitchen; however, you
have to consider our vessels are small with capacity for 16 passengers and the bit
noisy could be the same for all cabins. The farthest cabins are located on the upper
deck, you could choose one of them according to our availability to your clients.
We recommend to bring your own earplugs.
Are there unbranded websites for the ships?
Each of our yachts has its own Unbranded Website (of course without our contact), which you can provide to your potential
clients, so they can check all ships information:
What is the best time of the year to go to the Galapagos?
In broad outline we can consider two seasons. The first station that runs from December to June is known as the wet season,
the second season from June to November is known as the dry Season.
Having two extreme climatic seasons, which mark the beginning or the end of reproduction
for the vast majority of species, there are months in which the phases can be demonstrated
at the same time. There will be a transition between the wet season and the dry season
(April to June), and then a transition between the dry season and the wet season
(November to January).
Since the climate is nice all year round, there is no "best" or "better" time to
visit the Galapagos.
What kind of clothes should the traveler take to Galapagos?
We advise visitors to pack casual, comfortable (cotton) garments. Please find below a list of some items:
Wading shoes/sandals or booties (avoid flip-flops)
2 pairs of sneakers. If you have weak ankles, you may also consider ankle-high
Antihistamine pills and cream, a soothing gel for burns or rashes, eye- and ear
drops, band-aids, light and strong painkillers, anti-acid pills and sea-sickness
Any personal medication you deem essential (Consult your physician)
The allowed luggage weight on board is 23kgs + carry-on per person
This list is only a general recommendation but the personalization of the latter
should be considered by each individual according to her/his own needs or wishes.
What currency is used in Galapagos?
As in mainland Ecuador the currency is US dollars. The best thing to do while in the islands is to carry cash however, we
accept credit cards onboard all our yachts. In the Galapagos Islands there are two
local banks with ATM machines and you can get cash only on the days you are in Puerto
Ayora or San Cristobal.
Are there any fees the traveler has to pay to enter the Galapagos Islands?
Upon arrival at Baltra the entrance fee of US$ 100,00 is collected. This fee is only payable in cash.
We can pre-arrange the migration cards before taking the flight to Galapagos and
the National Park entrance fee to your clients confirming at least 15 days prior
to the cruise.
What is the tip suggestion for the crew members?
If guests are satisfied with the service and attention, it is customary to gratify (or tip) at the end of the cruise. The
Naturalist Guide and crew are tipped separately. Tips are best covered in cash, for
all our ships we recommend $20 (crew) and $10 (guide) except M/Y Bonita $15 (crew)
and $10 (guide) per day, per person.
What kind of entertainment the ships offer?
All our fleet offers a complete stock of traditional games such as play cards, domino, jenga, monopoly and more.
Besides the traditional games, we have implemented our very own app named MYDAS,
with this app travelers can enjoy a variety of information like:
Movies and documentaries Galapagos
Most recent blockbuster movies and books
Travel recommendations before arriving in Ecuador and Galapagos
Galapagos National Park rules
Day by Day Itinerary
General information activities in Galapagos
Include and Not Includes
The best of all, is that this app can be used OFFLINE so guests don't need to have internet on board in their smart devices,
in fact none of our ships offer internet connection.
What type of photographic equipment should the traveler take to galapagos?
The Galapagos Islands are the perfect place to bring your photo equipment no matter if you are a pro or a beginner.
Batteries, waterproof camera bags, and extra memory cards is always a good idea.
Waterproof housings will be necessary if you wish to take your camera underwater.
Camera lenses: one 35mm or less, one 80 to 220mm with a doubler or an extra 400mm
should do. A tripod is recommended. However, a mono-pod / walking-stick may do.
Regarding drones the
Galapagos National Park does not allow the use of this equipment due to their
If a traveler is already in Galapagos, how can they contact the ship?
In case travelers are in mainland Ecuador and have any questions we will send you a voucher service with contact information
of our operations and sales department. If guests fly to Galapagos days before the
cruise we will provide you a meeting point in order to meet the guide and the rest
of the group to embark to the ship.
Galagents generally uses the services of AVIANCA Airlines to transport travelers.
If the clients do not issue the air tickets with us besides paying the handling fee
of US $ 60 per person, we will not be responsible for any delay in their flights.
If guests plan to book tickets by themselves, we recommend to buy the same operational
or earlier flights in order to not miss the rest of the group.
If a guest doesn't want to take an activity, what does he/she can do on the ship?
No worries, if a traveler wants to stay on board there is always a good place to spend moments on their own. They can read
a book at the sundeck with a beverage or watch the latest movies, documentaries or
e-books on our MYDAS APP.
Can a guest perform diving on the cruise?
Our fleet is under the category of Naturalist Cruise, this means we are not allowed to perform diving activities, but we
can coordinate with a local company this activity.
Is smoking allowed on board?
Travelers are allowed to smoke on the sundeck area only. Neither the cabins, living room or dining room is permitted.
Is there a list of prohibited items or food to bring to Galapagos?
MUST NOT bring any agricultural or plant materials or any unprocessed food
products to the islands. To avoid problems at customs and bag check we suggest only
traveling to Galapagos with pre-wrapped snack products such as chocolate bars, etc.
Food is plentiful and freshly cooked.
What is the food like on board the cruise?
All our ships offer a selected cuisine menu, we provide a variety of catering including vegetarian and vegan options.
Regarding Kosher options please contact your account manager for detailed information.
In case a guest wants to use our kitchen for any specific situation please let us
know in advance so we can coordinate with our crew.
Do you offer any special menu for Christmas and New Year?
Yes we do. Please contact your account manager within 3 weeks prior to the departure to know the menu.
Is there a menu of drinks on board?
Yes, every ship offers a variety of local and international drinks, guests can request the menu once they are on board.